News, Announcements And Press Releases

Check out the latest news about International Voyager and our collection of companies: CruiseDirect.com; CruiseDirector; IncentiveTrip.com; AffinityTrip.com; BigTrip.com and VacationOnline.com.

Here’s what we’ve been up to!

March 15, 2023

CruiseDirect.com Wins Gold for Customer Service Department of the Year - Leisure & Tourism at the STEVIE® Awards 2023

Morristown, NJ - CruiseDirect.com, the leading online cruise booking platform, has been named the Customer Service Department of the Year - Leisure & Tourism at the prestigious STEVIE® Awards 2023. The STEVIE® Awards recognize outstanding performances in the workplace worldwide and are widely regarded as the world's top honors for customer service, business development, and sales.

October 24, 2022

CruiseDirect.com Named World's Best Cruise Booking Website 2022 at World Travel Tech Awards

International Voyager Inc. is thrilled to announce the success of CruiseDirect.com at the World Travel Tech Awards. The company was recently awarded as World's Best Cruise Booking Website 2022. This prestigious award is a testament to our commitment to providing exceptional service to our customers. The timing of this award could not be more perfect, as the cruise industry is slowly recovering from the impacts of the pandemic.

November 1, 2021

CruiseDirect Wins 2021 Travel Weekly Magellan Award

CruiseDirect, a leading online travel company dedicated to providing customers with unbeatable cruise deals, has won the 2021 Travel Weekly Magellan Award in the category of Online Travel Services for its website redesign.

May 26, 2021

Online Cruise Agency Works Towards Environmental Sustainability with Each Cruise Booked

CruiseDirect, a leading online travel company dedicated to providing customers with unbeatable cruise deals, has partnered with One Tree Planted, a non-profit organization focused on global reforestation, to plant a tree for every passenger who sails with CruiseDirect. The initiative will begin on World Environment Day (June 5). Commitment to environmental sustainability is becoming one of CruiseDirect’s core values, along with award-winning customer service and best price guarantees. 

November 6, 2020

CruiseDirect.com is Awarded the 2020 World Travel Award - North America

Through the incredible challenges faced in the travel industry, the World Travel Awards named CruiseDirect.com North America’s Leading Cruise Travel Agent of 2020. The Awards voted by travel professionals and consumers worldwide recognize and celebrate excellence across all sectors of the tourism industry.

September 10, 2020

INTERNATIONAL VOYAGER RANKS AMONG THE FASTEST GROWING PRIVATE COMPANIES ON THE 2020 INC 5000 LIST

International Voyager is thrilled to announce that the company was once again named to the Inc. 5000, Inc Magazine’s annual list of America’s fastest growing private companies.  International Voyager ranked 3,937.  2020 will be the fifth time the company has been named to the prestigious list which represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses.

September 17, 2019

INTERNATIONAL VOYAGER RECEIVES CARNIVAL CORPORATION’S TOP ONLINE TRAVEL PARTNER AWARD OF EXCELLENCE

International Voyager, the award-winning company which represents a collection of online travel agencies including the world’s fastest growing cruise booking site, CruiseDirect.com, is thrilled to announce that the company received an Online Travel Partner Excellence Award in Carnival Corporation’s second annual World’s Leading Cruise Line Excellence Awards.  

September 13, 2019

INTERNATIONAL VOYAGER NAMED TO THE INC 5000, THE MAGAZINE’S ANNUAL LIST OF AMERICA’S FASTEST GROWING PRIVATE COMPANIES

International Voyager is thrilled to announce that the company was named to the Inc. 5000, Inc Magazine’s annual list of America’s fastest growing private companies.  

January 29, 2019

International Voyager and It's CruiseDirect.com Brand Win Trifecta of Travel Industry Awards

International Voyager is thrilled to announce that their CruiseDirect brand received three top industry honors: World Travel Award for North America’s Leading Cruise Travel Agency, Travvy Award for Best Retail Travel Agency, and the Travel Weekly Magellan Award.

September 22, 2018

CruiseDirect.com Receives World Travel Award

The World Travel Awards named CruiseDirect.com the 2018 North America’s Leading Cruise Travel Agent. The Awards voted for by travel professionals and consumers worldwide recognize and celebrate excellence across all sectors of the tourism industry.

September 20, 2018

CruiseDirect.com Awarded 2018 Magellan Award

International Voyager is thrilled to announce that CruiseDirect.com received a 2018 Travel Weekly Magellan Award. The company was recognized with a Silver Award in the Online Travel Services Segment

February 26, 2018

CruiseDirect.com Receives Stevie Award for Excellence in Sales and Customer Service

CruiseDirect.com received the Stevie Award for Customer Service Department of the Year in the Leisure and Tourism category. The Award recognizes the achievements of contact center, customer service, business development and sales professionals worldwide.

October 4, 2017

CruiseDirect.com Celebrates 15th Anniversary with Reimagined Website

In honor of its 15th anniversary in business, CruiseDirect.com, has reimagined it's award-winning consumer website. CruiseDirect.com has consistently received rave reviews from customers for its intuitive design, compelling content and incredible deals as well as its certified cruise concierge team.

October 4, 2017

CruiseDirect.com Awarded Two 2017 Magellan Awards

International Voyager is thrilled to announce that CruiseDirect.com received two Silver Travel Weekly Magellan Awards in the Online Travel Services Segment, one for its website and the other for its mapping/directions tool.            

October 1, 2017

CruiseDirect.com Receives the 2017 World Travel Award

CruiseDirect.com is proud to announce that the company has been awarded the 2017 World Travel Award. The Awards voted for by travel professionals and consumers worldwide recognize and celebrate excellence across all sectors of the tourism and travel industry

July 26, 2017

CruiseDirect.com Announces Partnership with AmaWaterways

International Voyager is pleased to announce that AmaWaterways is now a preferred vendor and its cruises are now available for booking. Ama is the second river boat company to join CruiseDirect.com’s prestigious list of preferred cruise clients.

Awards and Accolades

We’re proud to have received awards and accolades from some of the world’s top travel suppliers and industry organizations. Here are the most recent honors.

Stevie Award - Cruisedirect - 2023
CruiseDirect.com Named World's Best Cruise Booking Website 2022
Travel Weekly - Magellan Award - CruiseDirect - Overall Trip Planning 2021
World Travel Award - World's Cruise Travel Agent 2020
World Travel Award - North America World's Cruise Travel Agent 2020
Stevie Award - Gold - Customer Service Department of the Year
inc 5000 - Fastest Growing Companies - 2020
Travel Weekly - Magellan Award - CruiseDirector - Overall Trip Planning 2019
Excellence Award - Carnival Cruise Line 2019
World Travel Award - World's Cruise Travel Agent 2019
inc 5000 - Fastest Growing Companies - 2019
World Travel Awards - Leading Cruise Travel Agent 2019
Travvy Award - Best Retail Travel Agency
World Travel Awards - World's Cruise Travel Agent 2018
Travel Weekly - Magellan Award - Reviews 2018
World Travel Awards - Leading Cruise Travel Agent - 2018
Stevie Awards - Customer Service Department of the Year 2018
Travel Leaders Network - Presidents Award - 2017
Travel Weekly - Magellan Award - Marketing 2017
Travel Weekly - Magellan Awards - Mapping 2017
Disney Cruise Line - Top Sales Performer 2017
Norwegian Cruise Line - Travel Partner of the Year 2017
Sales Excellence Award - Princess Cruises 2016
Disney Cruise Line - Earmarked Silver Award 2016
Costa Cruises - Top Performer - 2015
Excellence Award - Carnival Cruise Line 2014

Our Partners

International Voyager and Celebrity Cruises have been working together for the last 10 years, and we have been able to forge a successful partnership, mainly due to them having an elite executive team, cutting edge technology and dynamic booking engine. I am confident that this partnership will continue to thrive and evolve for ten more years and beyond.

Dondra Ritzenthaler

Senior Vice President, Sales
Celebrity Cruises

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Cruise Direct and Costa Cruises have enjoyed a longstanding business relationship driven by their team's passion for the industry, their clients and our guests. They are experts at matching their cruise clients to the appropriate product thus insuring an enjoyable and memorable vacation experience. We appreciate their knowledge and enthusiasm for Cruising Italian Style on Costa which has resulted in outstanding customer satisfaction.

‎Scott Knutson

VP Sales & Marketing
Costa Cruises

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International Voyager continues to evolve and excel in a very fast paced and ever changing industry. John Maguire and his team deliver our brand as well as their customers with cutting edge technology and personal touch service. International Voyager’s team is creative, goal driven and will buck the status quo. It is these attributes that distinguish International Voyager from other travel companies and why we hold them in high regard. 

Adolfo Perez

Senior Vice President
Carnival Cruise Line

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International Voyager is an incredible partner to Royal Caribbean. They know the importance of having a human touch in this industry, even when operating as an online travel agency. Customer service comes first for them and it’s clearly taken them far. Simply by ensuring that each and every customer is satisfied, they’ve built a following of loyal repeat clients. Royal Caribbean couldn’t ask for a more trusted partner to plan our guests’ crusie vacations.

Vicki Freed

Senior Vice President
Royal Caribbean International

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International Voyager has been a valuable member of Vacation.com and we are very proud of the relationship we share with them. They are very passionate about selling travel and are focused on selling Vacation.com preferred suppliers. They also recognize the value of their Vacation.com membership by taking full advantage of programs we offer. We enjoy working with International Voyager and look forward to continued success.

John Lovell

President
Travel Leaders Network and Leisure Group

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Norwegian Cruise Line has enjoyed a great decade long relationship with International Voyager. They have the unique quality of being able to handle large volume with personal, intimate service because of their flexible technology that matches marketing to customers based on their personal behavior.  The International Voyager team is also one of the most nimble teams in the industry, allowing them to take advantage of our ever-changing environment.

Andy Stuart

Former President & CEO
Norwegian Cruise Line

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